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Support > Authorise and confirm / Settings > Set up email reminders

Set up email reminders

It is possible with TriFact365 to send users email reminders for approving invoices. The management of the e-mail reminders is only accessible to the administrator. The administrator can use email remindersto ensure that invoices are processed in time.

Before you start:

  1. Go to the cogwheel at the top right and click on “Administrations”.
  2. Check the box “Email reminder” at the administration for which an e-mail reminder must be set.

Step 1
Go to the cogwheel at the top right and click on “Email reminder”. Click on “Add”.

E-mail reminder: no email reminders have been created yet.

Step 2
Choose the number of hours after which the user must receive a reminder via email. The first reminder may only be sent after 24 hours to prevent, for example, reminders being sent every hour. So choose a time between 24 and 336 hours. Then you can choose the number of hours from the 1st reminder to the 2nd reminder, for example 24 hours again.

Step 3
Then choose the status to which the reminder is linked. Give an email subject in the ‘Description’ field. In the ‘Contents’ field you enter a text that the user will receive via e-mail.

TriFact365 email reminder for invoice authorisation settings

Step 4
Place a checkmark in the ‘Activate email reminder’ field to activate the reminder. Then click on the ‘Create’ button to save the reminder. You can also turn the reminder off in the meantime, by unchecking the box at a specific reminder.

Activate e-mail reminder for invoice authorisation