Setting a new password is done as a User in the Personal settings. Read how to do this here.

You cannot change the email address of a User. However, you can create a new User with the new email address (and delete the old one).

The following rights are present in TriFact365: Add, Control, Authorisation, Confirmation, Archive, Master data, Delete and Mailbox. In addition, Owner and Administrator roles can be assigned. Click here for more information on rights and roles.

If you have the role of Owner in TriFact365 as a User, you can transfer the role to someone else. Go to Settings (cogwheel) > Users. Click on Three dots > Edit next to the User who should get the role of Owner or create a new User. How to do the latter is explained here. In the edit screen, set the Owner slider to Yes and save the change.

If you have forgotten your password for TriFact365 or if logging in no longer works, request a password reset via the portal.